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Twitch launches new portal to streamline appeals and complaint management

Twitch Appeals Portal

Finally, a solution has been found for a section of the platform that is lacking.

Twitch has been embroiled in a lot of controversies in recent years due to restrictions. Dr. Disrespect’s ban has recently resurfaced, but TheGrefg and his stream protest against the indefinite suspension of an Argentinian streamer has prompted the platform to take action and reform its appeals procedure.

The new Twitch appeals site has come where users can commence complaints. The page will have a simpler and more straightforward design, facilitating access to consumers and assisting them in submitting their complaints more effectively. The most significant shift, though, affects Twitch content providers.

A solution to a problem that affects more and more streamers

The new appeals portal is now operational, providing all users with increased clarity and control over the appeals process. Twitch acknowledges that the existing procedure is sluggish and lacking in fundamental features for locating the complainant. It is critical to understand the status of your ongoing appeal/complaint as well as how prior requests have been processed.

The new interface makes it apparent to the user what actions he may take, such as which sanctions he can appeal against. Furthermore, it provides the status of launched requests as well as the outcome of prior requests.

Twitch has said that sanctions imposed within the previous 60 days may be appealed. Penalties that are being reviewed will have the status “Pending” displayed. When your case is settled, it will be marked as “Accepted” or “Rejected.”

If you are a content creator, these improvements are obviously advantageous to you, since if you have been on the platform for a while, you may have been a victim or have heard of an instance of an unfair ban, so having a new system that works well is great for the entire platform.

What do you think of the new appeals process? Share your thoughts in the comments!

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